Customers

WeRobotics is a global nonprofit advancing people-centered, locally-led integration of emerging technologies in social impact work. With a decade of experience across Africa, Latin America, the Caribbean, and Asia-Pacific, we’ve created a strong track record that technology is only as effective as the people and infrastructures behind it. Our work focuses on amplifying local expertise, nurturing collaborative ecosystems, and reshaping how local and global actors partner to create solutions that reflect local priorities and deliver lasting impact.

By 2025, WeRobotics achieved an important milestone: accomplishing our initial Theory of Change. With our work expanding, and the Flying Labs Network — 40+ locally led, autonomous local knowledge hubs working in their own contexts — we required a Monitoring, Evaluation, and Learning system flexible enough to serve diverse realities. Traditional MEL tools couldn’t capture this complexity or reflect the collaborative, people-centered nature of our model.

This led us to expand our Theory of Change and redesign our impact measurement strategy. We needed a platform that could support both WeRobotics’ system-level work and the unique needs of Flying Labs—without relying on one-size-fits-all reporting. ActivityInfo offered that balance.

Through a formal partnership with ActivityInfo, we are developing a structured yet flexible MEL ecosystem that supports high-quality data collection and helps us better understand how local expertise and shared ecosystems drive long-term impact. ActivityInfo underpins our MEL processes across WeRobotics and the Flying Labs Network, making impact measurement more consistent, accessible, and grounded in local realities.

‟ActivityInfo allows us to bring all our MEL work into one place — from logging Flying Labs activities to creating tailored mini-databases for their projects, to gathering feedback from communities, partners, and authorities. It’s flexible enough for 40+ unique local contexts, yet structured enough to help us understand our collective impact.”

— Pedro Martínez, Monitoring, Evaluation, and Impact Lead at WeRobotics

Lifting Hands International is a humanitarian nonprofit supporting refugees, internally displaced people, and communities affected by conflict, displacement, and crisis. Since its founding, LHI has worked across 39 countries, providing human-centered support including material aid, psychosocial support, education, livelihoods, medical assistance, and emergency response.

LHI uses ActivityInfo as its central platform for monitoring, evaluation, accountability, and learning across direct and partner-led projects. The platform supports monthly reporting, participant surveys, distribution records, participant tracking, media documentation, feedback systems, and internal data visualization.

For LHI, ActivityInfo helps connect very different programs in one system, while still allowing forms, languages, and workflows to be adapted to each project context.

‟ActivityInfo has helped LHI move from scattered reporting across spreadsheets, forms, and country-specific tools toward a unified MEAL system. It gives us enough structure to report consistently across programs, while still allowing us to adapt forms and workflows to very different field realities. It has also become a useful capacity-building tool for smaller and grassroots partners. Many do not have dedicated MEAL staff, so reporting systems need to be practical and straightforward. Through ActivityInfo, we can help partners document their work, share progress and challenges, and build confidence in using data for learning and decision-making. We have also really appreciated the responsiveness of the ActivityInfo team, especially when we needed language support or practical adjustments to make the platform more accessible for our teams and participants.”

— Roman Schauer, MEAL Manager, Lifting Hands International

The ECOWAS Centre for Renewable Energy and Energy Efficiency (ECREEE) is a specialized Centre of Excellence of the Economic Community for West African States (ECOWAS) with a public mandate to promote regional renewable energy and energy efficiency markets.

Having finalized its 2023-2027 Strategic Plan, the ECOWAS Centre for Renewable Energy and Energy Efficiency (ECREEE) has set up its strategic results framework in ActivityInfo. The agency will use the tool to track indicators measuring progress toward achieving its strategic and project-level outcomes and outputs. ActivityInfo will also enable ECREEE to map renewable energy facilities installed across the ECOWAS Member States as part of the agency’s interventions.

‟ActivityInfo is very user-friendly, and the team behind the service is collaborative and resourceful.” — Collins Osae, M&E Expert

Girl Child Rights is a non-profit organization based in Mozambique that is dedicated to promoting and safeguarding the rights of girls in the country.

“Girls Child Rights is highly satisfied with ActivityInfo, as it has significantly improved its data management efficiency and overall program effectiveness. The platform's user-friendly interface and robust functionalities have simplified their data collection processes and provided them with valuable insights to inform evidence-based decision-making.” — Domingos Jose, Data Analyst, Girl Child Rights

Kokkyo naki Kodomotachi (KnK, Children without Borders) is a non-governmental humanitarian association based in Tokyo, Japan that aims at supporting underprivileged children and youths in the world.

KnK Japan has been using ActivityInfo to monitor all project activities in the organization so as to improve efficiency and transparency. The organization uses the platform for household surveys, data verification, monitoring and analysis. Recently, the platform has been put in use to monitor the flood response project in Pakistan. Thanks to the platform and the mobile app, the organization replaced paper-based systems and integrated data from implementing partners in one place. This results in effective communication, coordination and monitoring or project activities which was a challenge before.

“We are very glad that ActivityInfo has made our work easier. In Pakistan, the M&E department is often a really small unit with one or two people working and mostly, we are busy collecting data from the field. Now, with ActivityInfo, we actually have time to look at the data, make decisions in a timely manner and improve our project.” — Salma Yaqoob, M&E Program Director

Adyan is a foundation in Lebanon established with the aim of managing diversity, promoting solidarity, and safeguarding human dignity. Adyan seeks to contribute to preventing and countering violent extremism and advancing freedom of religion and belief through solutions in education, research, policy-making, media, and community engagement networks.

Adyan uses ActivityInfo to track the status of its projects, to collect and index Stories of Change, and to track their overall impact quantitatively.

The AVSI Foundation is a non-governmental, non-profit organization born in Cesena, Italy in 1972, and engaged in more than 200 development cooperation projects in 38 countries.

In the AVSI Foundation, several country offices are using ActivityInfo for their monitoring and evaluation activities. The M&E teams track key indicators for multiple projects, from project outputs all the way up to the strategic goals of the country programmes and use ActivityInfo to centralize reporting and measure progress towards them. This is a cost-effective alternative to the multiple different systems used by the different projects. It can reduce the cost and the time spent in designing and maintaining multiple separate systems to support information management at the project level.

“The beauty with ActivityInfo is that it is really simplified, to the point that you don’t need any technical capacity to be able to understand it. When we saw that the system was user-friendly and easy to use, and that so many different projects were reporting in it, it kind of related to our vision for setting up a MIS system for the AVSI Foundation in Uganda that would accommodate all project activities.” — John Paul Nyeko, M&E advisor, Uganda

“Our main cash modality in Lebanon is cash for work (conditional, unrestricted). Adopting ActivityInfo for the monitoring of the cash helped us overcome many operational challenges: we now have a real-time monitoring of the field activities, we significantly improved the data safety and protection, and drastically reduce payment delays.” — Filippo Porcari, MEAL Manager, Lebanon

The Danish Refugee Council (DRC) is a private Danish humanitarian nonprofit organization, founded in 1956. It serves as an umbrella organization for 33 member organizations.

Danish Refugee Council has deployed ActivityInfo for a number of country offices, including for case management for their work in the Rohingya camps in Bangladesh. Case workers use tablets with a local copy of the database while working in the camps, which synchronize automatically when back in range of WiFi or 3G/4G.

“One of the great things about ActivityInfo for me was that it was easy to maintain. It was very quick to set up and start using. The time from the day you decide to start using it to actually start data collection is very short. Another reason is that you don’t need to have a technical expert, like a developer in-house to actually start creating more databases or do modifications.” — Neda Sepehrnoush, Information Management Manager

The Institute for War and Peace Reporting (IWPR) is an independent, non-profit organization established in 1991. It operates in more than 20 countries worldwide, partnering with local media and civil society groups to support constructive change in areas affected by conflict, crisis, and political transition.

IWPR Mission is Giving Voice, Driving Change. IWPR helps local voices to be heard, particularly in challenging environments where media freedom is restricted, hate speech and disinformation are widespread, and journalists and civic actors face threats. By promoting accurate information and inclusive public dialogue, IWPR contributes to more informed communities and stronger democratic processes.

To improve how it manages project data and reporting, IWPR has adopted ActivityInfo, a platform for grants management and Monitoring, Evaluation, and Learning (MEL). This system supports:

• Secure and consistent collection of sensitive data
• Better aggregation and comparison of data across different projects
• Streamlined processes for reporting and analysis
• Improved data standards and coordination across teams and countries

By strengthening its data systems, IWPR aims to increase the impact and accountability of its programs in complex operating environments.

ACDI/VOCA is an international development nonprofit organization based in Washington, D.C., United States, that fosters broad-based economic growth, increased living standards, and community development.

ACDI/VOCA embarked on an ambitious project in 2020 to replace a constellation of tools for M&E with ActivityInfo, a single platform for data collection, management and analysis. Following a successful pilot, ACDI/VOCA continues to expand their use of ActivityInfo to projects in 60+ countries, managing the details of hundreds of thousands of beneficiaries.

“When we did our initial assessment of the different data collection and storage platforms available ActivityInfo was one of the few platforms that provided the relational database schema, easy traceability and navigation of raw data for internal and external data quality audits, and allowed for customization of database forms and fields as well as a range of user permissions. It really is unique in this sense. It also assists in mitigating double counting of individuals/organizations that we assist. Then, it was important being able to utilize PowerBI and of course the data collection interface and there is the opportunity to just evolve with the team in developing the platform." — Dr. Jennifer Himmelstein Director of Corporate Analysis

Catholic Relief Services (CRS) is the international humanitarian agency of the Catholic community in the United States.

CRS uses ActivityInfo in Mali to support the Rapid Response Mechanism (RRM), the result of a collaboration of humanitarian organizations in Mali. Its objective is to contribute to vital humanitarian aid in Mali by improving the efficiency of information sharing between humanitarian actors in sudden onset crises.

The humanitarian architecture in Mali includes numerous national and international NGOs, donors, UN agencies and government technical services that intervene in multiple sectors to respond to the immense and critical humanitarian needs of the population affected by the crises. In this context, it is essential to have an information management system to promote evidence-based planning and coordination among humanitarian actors. To address this need, CRS has developed an information management platform in ActivityInfo that serves as a primary information system for Rapid Response Mechanism (RRM) actors and stakeholders in Mali. — Mahamadou Sogoba, Manager MEAL/ICT4D

Heartland Alliance International (HAI) implements programs in Latin America and the Caribbean, the Middle East and North Africa, Sub-Saharan Africa, and in Chicago at the Marjorie Kovler Center. HAI’s technical areas include mental health and psychosocial support, gender equity, access to justice, and stigma-free HIV prevention, care, and treatment.

Heartland Alliance International uses ActivityInfo for the registration of beneficiaries, project follow-up, transparency and accountability, data visualization, and donor reporting.

“The system allows a detailed registration of the different services and monitoring of each beneficiary, within the framework of the different sectors such as Protection, Health, Housing, Economic Recovery, Food Assistance, and Sanitation.” — Héctor J. Rangel Guerra, MEL, PIMS and Analytics Manager

WeWorld is an independent organization working in development cooperation and humanitarian aid for over 50 years, active today in 27 countries. WeWorld works in 165 projects, reaching over 10 million direct beneficiaries and 54 million indirect beneficiaries.

WeWorld works in 27 countries, adapting its interventions to the needs of the beneficiary communities, in different contexts, in collaboration with partners and local authorities. The need to develop simple tools that are easily adaptable and shareable with our partners, as well as the need to interconnect all the data collected to be able to generate helpful information for project management, has led us to adopt ActivityInfo as a tool for collecting and managing information of different indole, from the management of protection cases to tracking students at risk of desertion, passing through monitoring activities or carrying out needs assessments.

“The "no code" or "low code" approach has allowed us to create ad hoc tools for projects in a very short time, according to the emerging needs in the countries, without investing in lengthy processes of building tools that are difficult to contextualise. The flexibility, the ease of access, the off-line use and the interconnection between databases make the tool very attractive for developing complex systems.” — Matteo Zagatti IT&MIS Unit Manager, WeWorld

Blossom Incorporated is a Guyanese, women-led organisation dedicated to strengthening child protection, trauma-informed care, and survivor-centred services across Guyana. Through our Child Advocacy Centres (CACs) and Extended Services, Blossom supports children, families, migrants, and vulnerable communities affected by trauma, sexual violence, exploitation, and displacement. Our work spans forensic interviewing, trauma-focused therapy, victim and court support, migrant and host community services, psychosocial support, outreach, and systems strengthening initiatives in collaboration with national and international partners.

ActivityInfo has become an essential component of Blossom’s monitoring, evaluation, accountability, and case management ecosystem. The platform supports our ability to collect, manage, analyse, and report complex programme data across multiple regions and service areas, including child protection, psychosocial support, migrant services, and community outreach. Given the scale and sensitivity of our work, ActivityInfo has significantly strengthened our capacity to maintain high-quality, evidence-driven programming and donor reporting while supporting real-time operational oversight and decision-making.

One of the greatest strengths of ActivityInfo for Blossom is its flexibility and adaptability within humanitarian and protection-focused environments. It has enabled us to improve data integrity, strengthen accountability to affected populations, and monitor service delivery more efficiently across geographically diverse and hard-to-reach communities in Guyana.

“ActivityInfo has strengthened Blossom’s ability to deliver evidence-based, accountable, and responsive services across multiple regions of Guyana. The platform has become a critical operational tool supporting our child protection, psychosocial, and migrant response programming by improving real-time data management, reporting efficiency, and programme oversight.”

— Dr. Ayodele Dalgety-Dean, Founder & Managing Director, Blossom Incorporated

The Aga Khan Agency for Habitat addresses the threat of natural disasters, working with communities to create safe, sustainable and resilient habitats.

AKAH,A started using ActivityInfo in Afghanistan in 2019 to replace the former paper-based data collection system. Today, 80% of data collection, mostly related to hazard data across a wide geographic range, is managed via the platform. This was characterized as a paradigm shift within the agency. ActivityInfo saves time when dealing with hazard vulnerability risk assessment data which is crucial as geologists, social mobilizers and engineers across all the provinces can provide real-time data to the data processing units within the management department to enable quick decision-making. ActivityInfo was also used for the country-wide COVID-19 Response.

“Everybody saw the value of ActivityInfo and how it serves as an amazing data warehouse and an integrated data management function that links all strategic partners to one platform.” — Shodmon Hojibekov, Chief Executive Officer

CARE International is a humanitarian organization leading the fight to end poverty in the world’s most challenging situations. CARE International works with women, and their communities, in over 120 countries facing the world’s most challenging situations.

Women and girls are at the center of our work, because we cannot overcome poverty until all people have equal rights and opportunities. We listen to and support women, so they have the power to make change where it’s needed most. And we work at a local level to support global change.

CARE has deployed ActivityInfo for a number of projects within Yemen. CARE started with the deployment for a Cash Plus Project to streamline the case management across their partners in Yemen and are expanding its use across other interventions within Yemen.

The United Nations High Commissioner for Refugees (UNHCR) is a United Nations agency mandated to aid and protect refugees, forcibly displaced communities, and stateless people, and to assist in their voluntary repatriation, local integration or resettlement to a third country.

Today, ActivityInfo is UNHCR’s standard platform for partner reporting and monitoring. There are plenty of regional and country offices using ActivityInfo to collect response monitoring data and achievements from partner organizations related to the country operations, for sectors' or clusters' activities. Information Management teams –working in Refugee Response Plans from the Syrian Crisis to the Venezuela Crisis and from the Afghan Refugee Crisis to the Response in Ukraine and more– simplify the coordination between stakeholders and sectors/clusters and achieve quality and timely data using the platform. Reporting partners can quickly get trained on a common platform which they can reuse everytime a new reporting requirement comes up and data collection becomes more cost-effective.

“We just need very basic functionalities available in a very short period of time that are ready to use as soon as possible. So those key features are there in ActivityInfo. I can develop a database and then form an API connection to a Power BI dashboard within a day and on the second day I can train somebody I know.” — Vino Raj Ratnaraj, IMO

Since 2009, Livelihoods has been transforming agricultural supply chains and driving large-scale climate action.

Partnering with farmers and rural communities, it scales regenerative agriculture, improves yields, and builds resilient, sustainable sourcing models. A pioneer in carbon finance, Livelihoods manages dedicated funds to restore ecosystems, expand agroforestry, and accelerate clean energy. With 42 active projects, Livelihoods has replanted 150 million trees and improved the lives of over 2 million people.

Livelihoods has deployed ActivityInfo across various climate initiatives in West Africa and Southeast Asia to monitor the environmental and socio-economic impacts of agroforestry and rural energy projects.

Terre des Hommes Italia is a non-governmental, non-profit organization based in Milan and part of the international Terre des Hommes Federation. Since 1994, it has worked to protect children from abuse, promote their rights, and support vulnerable communities all over the world. Our mission is to ensure every child can enjoy a safe childhood, access opportunities, and actively shape their future, while strengthening systems and engaging partners at local and global levels.

‟We use ActivityInfo to monitor projects, consolidate data and analyze trends across multiple countries, supporting our annual Social Impact reporting. In some countries, it is also used for case management activities. We are now working to use its flexibility to further develop our monitoring and evaluation (M&E) system. We plan to collect data from diverse projects and contexts and consolidate this complex information into standardized formats, translating it into overarching organizational indicators.”

— Caterina Montaldo, Policies & Compliance, Fondazione Terre des Hommes Italia

IREX is a global development and education organization that implements programs that focus on civil society, education, gender, governance, leadership, media, technology, and youth.

IREX uses ActivityInfo to collect key indicators from projects in 30+ countries, simplifying information flow from the country office to HQ. In addition, the use of ActivityInfo is being expanded to provide projects with a robust project-level data collection system that integrates seamlessly with the global results framework.

“We settled on ActivityInfo for our information management system after researching several options. Two important criteria we were using to assess our options included ease of use –we didn’t want it to require coding experience– and wide applicability for different users and use cases. What has been most exciting about the adoption of ActivityInfo is how programs are learning on their own how to adapt it for their needs or to integrate it with other tools and then teaching us something new!” — Charles Guedenet, Senior Technical Advisor for MEL at IREX.

Grow Great is a national campaign working to end child stunting in South Africa by 2030. Stunting affects 1 in 4 children under five and is caused by long-term undernutrition, but it’s preventable with the right support early in life. Grow Great tackles the key drivers of stunting in young children, pushing for national change while generating local action by supporting parents, upskilling community health workers and mobilising government, business and civil society to invest in zero stunting strategies.

Grow Great uses ActivityInfo to collect and store data generated by its programmes, keep track of its progress towards targets and generate data-driven insights for decision-making. The system has been adopted by the MEL team and there is growing demand for it across the organisation.

“ActivityInfo has enabled us to consolidate complex programme data and build a strong data-driven foundation for scale. Its user-friendly interface and comprehensive customer support means Grow Great can hit the ground running in new sites, using the system for data collection, reporting and evidence-based decision-making around programme design. It is saving us time, resources and capacity while also driving efficiency and quality. This is the kind of data-system every NGO needs!” — Amanda Edwards MEL Lead, Grow Great

The United Nations Children's Fund (UNICEF) is an agency of the United Nations responsible for providing humanitarian and developmental aid to children worldwide.

UNICEF's emergency programme in DR Congo was the original home of ActivityInfo in 2009 and since then many country offices have adopted ActivityInfo to collect partner data related to the implementation of various projects in sectors, clusters and RRMs as well as for Monitoring & Evaluation, impact surveys and facility mapping. ActivityInfo improves data quality and facilitates decision-making in multiple cases including but not limited to the Ebola Response in DRC to the Lebanon Crisis Response Plan, the country-wide Rapid Response Mechanism in CAR and the Ukraine's refugee crisis in Romania.

“ActivityInfo changed the reporting mechanism at the beginning of the refugee crisis in the Middle East from aggregating reporting to a unique reporting system. With ActivityInfo you can with just a click, in a second, have a report about activities taking place in an area with a list of partners that are delivering the service in this specific area. From a month of inaccurate results to a couple of minutes of accurate results on one single dashboard.” — Rodolphe Ghossoub, UNICEF Lebanon

Missio Invest provides financing for entrepreneurial development initiatives operated by the Catholic Church.

Missio Invest relies on ActivityInfo to track the repayment and impact of their portfolio of $11 million in loans.

“We reviewed several tools, and chose ActivityInfo for the flexibility it offers us to adapt as we grow as an organization. The interface is intuitive, set-up was straightforward and there are many great features we appreciate in everyday use. The team at BeDataDriven has been incredibly responsive throughout – a selling point in and of itself - making our transition as easy as possible.” — Shirine Pont, Impact measurement and ESG

RefuSHE is the only organization of its kind in Kenya dedicated to responding to the unique protection challenges faced by urban refugee girls and young women. RefuSHE’s distinctive holistic model provides protection, education, and empowerment to refugee girls and young women whose full needs often aren’t met by traditional aid agencies due to their unique vulnerability.

Refushe has been using ActivityInfo for case management of program participants, to track service provision, and to conduct myriad program surveys.

One Earth Future is an implementing partner specializing in sustainable solutions in fragile and conflict-affected settings. The organization works hand-in-hand with communities to eliminate the root causes of war employing creative and inclusive problem-solving to prevent armed conflict and promote stability.

One Earth Future (OEF) selected ActivityInfo as the organization’s central software for monitoring programmatic work. Using project monitoring and evaluation plans and identified indicator data as the basis, OEF has configured forms and tables to be used by field teams to collect data remotely. OEF intends to take advantage of the relational aspect of ActivityInfo to aggregate data across projects to provide cross-cutting geographic and issue area impact reports, as well as attain a broader understanding of the organization’s impact across all programs.

Furthermore, OEF is developing integrations with other applications such as R and Python for analysis and PowerBI and GIS for visualization. OEF has found ActivityInfo to be satisfactory to data tracking requirements, placing significant value on the gains in data quality. OEF intends to use insights derived from data in learning and adaptive management, as well as stakeholder and donor communication.

The International Institute for Justice and the Rule of Law (IIJ) is a foundation based in Malta that works collaboratively with practitioners from its core geographic focus on North, West, and East Africa, the Middle East, and South-East Asia – at the international, regional and national levels – to design and deliver tailored capacity-building with sustainable impact. The IIJ is an indispensable regional hub and resource for criminal justice skills development, supporting practitioners and institutions to address effectively terrorism and transnational crime in compliance with human rights and the rule of law.

The IIJ uses ActivityInfo as an institutional centralised data warehouse which aims to provide the following benefits:

-- Serve IIJ’s mission in terms of accountability and growing demand for transparency and impact showcase.

-- Automate data collection through computer-based questionnaires and canvassing qualitative feedbacks, which are populated to feed the key performance indicators contained in its institutional operational framework that align with its activities’ life cycle.

-- Simplify the complex data aggregation process from multiple sources, ease data monitoring and the preparation of reports through dashboard and data visualisation that enable multiple disaggregation and indicators levels to showcase impact findings and support data-driven decision-making, fund-raising, and donors’ engagement, branding and communication.

Created in 2018, the EU-and UN-funded, Spotlight initiative is the world's largest targeted effort to end all forms of violence against women and girls. Functioning as an inter-agency pool fund, the Spotlight Initiative supports country and regional UN teams to track the effort of various implementing agencies, including the UN Women, UNDP, and UNICEF, who conduct different activities under common objectives.

Spotlight Initiative decided to move to ActivityInfo from a spreadsheet-based system to mitigate challenges related to upkeep, scalability, data security and data analysis so as to facilitate the work of the country and regional programmes’ reporting to the global office. The Spotlight initiative created a system to collect secondary data on program indicators by implementing countries, allow implementing countries to have access to the data collected and perform program and global level reporting.

WeForest conserves and restores tropical forests to strengthen biodiversity, fight climate change, and uplift local communities. To this end, WeForest designs forest & landscape restoration strategies in partnership with local communities.

WeForest decided to adopt ActivityInfo as their main M&E tool in 2025 to replace the multitude of tools previously used for data collection and analysis across our different country offices. This centralized relational database, incorporating our biophysical forestry data and socio-economic livelihoods data, will enable us to more efficiently aggregate and summarize our data across projects, thus allowing in-depth organization-wide learning and sharing of impact with our partners and funders.

The mission of the American Academy of Pediatrics (AAP) is to attain optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults. To accomplish this mission, the AAP shall support the professional needs of its members.

The AAP's Global Health team adopted ActivityInfo in 2024 to unify data management across a variety of global child health programs. The AAP uses ActivityInfo to monitor and evaluate a range of projects including early childhood development projects in East and Southern Africa, immunization trainings in Europe, U.S.-based global advocacy workshops, and more.

The use of relational databases with automatic translation functions and built-in analysis tools has allowed the team to standardize data collection and presentation, making results more accessible and clear to the AAP and partners.

Established in 1984, Islamic Relief is a faith-based relief and development agency working to save and transform the lives of some of the world’s most vulnerable people. The organization works in over 45 countries assisting individuals, families and communities through emergency response and development projects.

Through a “bottom-up” system design approach led by local country teams, Islamic Relief uses ActivityInfo for their Global Programmes & MEAL System (GPMS). The system, available in multiple languages, supports key operations including project management and delivery tracking, rightsholder reach tracking, offline and online longitudinal data collection for case management, MEAL activity and results tracking, and data analysis and reporting for decision making.

“The ActivityInfo team has been amazing with support and collaboration. They have been an integral part of our design and implementation journey" — Claire Bedwell-Thomas, Global Programme Impact & MEAL Manager at Islamic Relief.

Jesuit Refugee Service is an international Catholic organisation with a mission to accompany, serve, and advocate on behalf of refugees and other forcibly displaced persons, that they may heal, learn, and determine their own future. With programmes in over 50 countries, the main services the organization provides are in the field of Reconciliation, Mental Health and Psycho-Social Support, Education and Livelihoods. Sometimes, JRS provides emergency relief and basic health care too.

JRS in West Africa and Great Lakes is using ActivityInfo to track their activities.

The Food and Agriculture Organization of the United Nations (FAO) is a specialized agency of the United Nations that leads international efforts to defeat hunger and improve nutrition and food security.

‟FAO in the Syrian Arab Republic developed a Projects Management Information System using the ActivityInfo flexible platform. The Organization experienced an outstanding support from the team that continuously update the platform to make it a practical and integrated tool for humanitarian work, offering ease of access for FAO staff to get the project information data through a web form in both situations, online and offline, as well as the ability to manage, store and report data in a very easy and flexible way which lead to support the decision-making, programming, and projects’ monitoring processes in FAO country office in Syria.” —Ruba Khanji, Information Manager

Social Media Exchange (SMEX) is a Beirut-based non-governmental organization that champions digital rights across West Asia and North Africa (WANA). Founded in 2008, SMEX works to ensure that individuals in the region can access and engage with the internet and other networked spaces safely, freely, and without fear of censorship or surveillance.

SMEX’s mission revolves around promoting freedom of expression, privacy rights, and digital safety. Through research, policy analysis, advocacy campaigns, and capacity-building programs, the organization empowers civil society actors, journalists, and everyday internet users to navigate and shape the digital landscape.

The Digital Safety Helpdesk provides direct support to those facing online threats, while the annual unconference, Bread&Net, brings together activists, technologists, and policymakers to discuss pressing issues at the intersection of technology and human rights.

With a strong regional presence and a commitment to open knowledge, SMEX also produces Arabic-language guides and resources to foster digital literacy and resilience.

SMEX uses Activityinfo to map out and centralize all data collection tools, receive internal and external reports, perform data entry, and collect project data, giving us a boost in our M&E work.

“ActivityInfo is our MEAL compass, centralizing data to turn activities into insights, and insights into action. We leverage ActivityInfo to anchor our MEAL processes—streamlining data collection, strengthening accountability, and accelerating learning” — Mohamad Cheikh, Senior MEAL Officer, SMEX.

The Lutheran World Federation (LWF) unites 149 member church bodies in 99 countries. LWF World Service is the humanitarian and development arm of the LWF, World Service is a widely recognized, international, faith-based organization present in 27 countries in Africa, Asia, Middle-East and Latin America, focusing on Livelihoods, Protection and Social Cohesion, and Quality Service.

LWF uses ActivityInfo as its global project tracking system and impact monitoring system, as well as project-level registration of beneficiaries and services.

“ActivityInfo has proven to be a rewarding experience. The system is not only simple and flexible but also lightweight, and their support team is highly proactive. Our Country Programs greatly appreciate these qualities, and after just a few days of training, they feel empowered to manage complex data seamlessly from start to finish.” — Fanor Camacho, Global Coordinator for Data Management

The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) is a part of the UN Secretariat responsible for coordinating humanitarian actors to ensure a coherent response to emergencies around the globe.

OCHA has chosen ActivityInfo as the technology for its "Global 3W Project," a multi-year initiative aimed at developing a standardized global system for humanitarian operational response monitoring. This project is establishing data collection tools, templates, and structured databases within ActivityInfo to enable standardized monitoring across different operations. The system is designed to interface with other agency and partner systems, including the Humanitarian Programme Cycle (HPC) tools, to improve the flow of information on project and activity implementation and connect operational monitoring with needs and response analysis.

The Grand Bargain (GB) is an agreement between donors and aid organisations to make humanitarian aid more effective and efficient, with the main goal of improving assistance for people affected by crises.

As of 2025, 71 Signatories are part of the Grand Bargain, working toward shared commitments to be achieved by 2026. Each year, they report on their progress.

To support this process, the Grand Bargain collaborated with ActivityInfo to develop a user-friendly online tool that collects and analyses data and generates visual reports.

Light for the World is an international disability and development NGO working in 20 countries, dedicated to the restoration of eyesight, prevention of blindness, rehabilitation of persons with disabilities, inclusive education and promotion of their human rights.

‟Although it was initially intended to be used as an M&E and data management tool just for the MERLA department at the Light for the World headquarters in Vienna, ActivityInfo soon became a tool of choice for many country offices which started creating databases in the platform to manage data related to daily reporting. As country offices can independently create databases and work on them, the use of the platform expanded from global reporting to monitoring activities within countries. Additionally, we managed to use ActivityInfo for monitoring of qualitative outcomes of systems change activities.” — Klaus Minihuber, Head of Effectiveness and Knowledge Management

JA Europe is the largest and leading organisation in Europe dedicated to inspire and prepare young people to succeed. For over 100 years, JA Worldwide has delivered hands-on, experiential learning in entrepreneurship, work readiness and financial health. In the last school year, the JA Europe network provided over 6.6 million learning experiences for youth in online, in person and blended formats.

‟JA Europe has been using ActivityInfo to track the progress of our projects, improve reporting processes and collaboration with our network Member Nations. The platform has helped us to streamline our data collection, monitor progress, and report to our stakeholders more efficiently. Overall, JA Europe has found activityinfo.org to be an effective tool for managing our projects and collaborating with our network.” — Bojan Pavlovic Senior Monitoring, Evaluation & Learning Manager

The Fundación Lunita Lunera (FULULU) is an Ecuadorian civil society organization that works to reduce the gaps that generate exclusion, such as those related to gender, differences between generations, physical characteristics, ethnic-cultural differences, social classes and environmental aggression atmosphere.

“We have used ActivityInfo in a versatile and efficient way for various purposes, including activity reporting, participant registration forms, and surveys. We have also taken advantage of the software to carry out mapping of actors and services, as well as to systematize workshops and focus groups. In addition, thanks to the mobile application, we have carried out georeferencing activities in places without Internet access, which optimized the collection of information in the field. Ultimately, ActivityInfo gave us the security to store verifiables in a timely manner.” — Daniele Bertaso, Dpto. Formulación, M&E, Fundación Lunita Lunera

Equality Now is a worldwide human rights organisation dedicated to securing the legal and systemic change needed to end discrimination against all women and girls, everywhere in the world. Since its inception in 1992, it has played a transformative role in reforming 120 discriminatory laws globally, positively impacting the lives of hundreds of millions of women and girls, their communities and nations, both now and for generations to come.

Working with partners at national, regional and global levels, Equality Now draws on deep legal expertise and a diverse range of social, political and cultural perspectives to continue to lead the way in steering, shaping and driving the change needed to achieve enduring gender equality, to the benefit of all.

‟At Equality Now, we use ActivityInfo to house our bespoke Program Database, built to reflect the complex and adaptive nature of our legal advocacy work. Through real-time data entry and standardised metrics, we’re able to generate accurate, impact-focused analysis that captures the interventions we’re delivering, their impact, and the changes they’re contributing to in the lives of women and girls around the world.”

— Niki Kandirikirira, Global Director of Programmes

The Norwegian Aid Committee (NORWAC) is a Norwegian humanitarian organization providing medical aid to populations affected by conflict and crises, primarily in the Middle East. Founded in 1983, NORWAC works with local health providers in countries like Palestine, Lebanon, and Syria to support essential health services.

NORWAC uses ActivityInfo to manage and monitor its health projects across more than 15 partner organizations and local offices. The platform is used to collect routine progress reports, final project reports, revision requests, and payment requests from partners. Data entered into ActivityInfo is linked directly to NORWAC’s internal Power BI dashboard, which provides real-time updates on project status, funding levels, and implementation progress. This setup improves coordination, ensures timely follow-up, and supports internal planning and donor reporting.

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank, and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance.

UNRWA has been using ActivityInfo as a protection information management system for case management and referral of protection cases in Jordan, Lebanon, the West Bank and Gaza. Case workers use ActivityInfo daily to ensure that violations of the human rights of Palestinian refugees are clearly documented and those affected receive the services they need.

“Activityinfo has helped the field team to track, manage and analyze data related to protection activities such as Legal Aid, MHPSS, protections incidents, CP, GBV cases and Advocacy and coordination in addition for ad hoc assessments during emergency responses.” — Elly Mulaha, UNRWA

Caritas Spes Odessa is a Ukrainian nonprofit humanitarian organization and a member of Caritas family — the global Catholic network for relief, development, and social services.

Founded in 1999, Caritas Spes Odessa has grown significantly since 2022, following the full-scale Russian invasion. We now operate in three regions of Ukraine, providing case management and MHPSS services, distributing in-kind humanitarian aid to people living near the frontline, offering emergency cash assistance to IDPs, and helping to repair homes damaged by shelling.

ActivityInfo is a perfect combination of an intuitive interface — easy for our staff to use — and a powerful, flexible backend tool. It has helped us consolidate data from multiple projects supported by different donors, avoid duplication, and speed up our workflows. While mobile teams register people in the field, our office staff can immediately verify and process the collected data.

‟One of the greatest things about ActivityInfo is its API, which gives us real freedom in how we work with data. Even though the ActivityInfo developers continue to improve it every day, it's crucial that we can connect it to external programs like Power BI and build our own tools, adapting to our constantly changing needs. I’d also like to mention the outstanding support team — always ready to help, even diving with us into very specific and rare cases. I truly feel supported in their hands.”

— Mitya Kobrinsky, MEAL Manager

Médicos del Mundo works to make the right to health effective for all people, especially for vulnerable populations, through projects in Spain and in 19 countries in America, Africa, the Middle East and Europe.

Médicos del Mundo uses ActivityInfo for:

1. Case management: Both in the programmes in Spain and in Latin America, we are attending rights-holders, providing them with health, social and psychological care, among others. We are also tracking the activities carried out in our projects by registering participants and evaluating their performance (i.e., in case of trainings).
2. Conducting studies: Both project baselines and needs assessments, or simply specific surveys to measure certain indicators, are carried out with ActivityInfo in several countries.
3. Project management: and indicator reporting: ActivityInfo is a widely used tool to create databases for our current projects to report their indicators, which in turn are linked to the indicators of our strategic plan.

“We are very satisfied with ActivityInfo and, although we have not yet explored its full potential, we are eager to continue to work with it and see the application evolve with the introduction of new features that will help us with data management and analysis” — Emanuele Lini, MEAL Advisor, International Program Department

People in Peril (former People in Need, Slovak Republic) is a non-governmental, non-profit organisation which aims to provide direct support to those who need it most. Their mission is to effectively help people suffering from the consequences of war conflicts, natural disasters and authoritarian regimes. Through educational activities and work in excluded communities in Slovakia and abroad, they contribute to building more open, tolerant and inclusive society.

“Our team has been using the platform for one year already. For us, it is more than just a tool for collecting data. It helps us keep in touch with beneficiaries and other NGOs. We also use it for easier and more efficient reporting. Thanks to its functionality, the platform allows us to reduce time for data calculation. We have successfully used ActivityInfo for needs assessments of our beneficiaries. Most of NGOs report through the platform to Cluster, so we can cooperate in a more productive way. The interface is user-friendly and efficient, providing a seamless and intuitive experience for users.” — Valeriia Kushnir, M&E Assistant, Mission in Ukraine

Conservation International (CI) has been dedicated to protecting the Earth’s climate, ecosystems, and biodiversity, recognizing their importance to the well-being of all people since 1987.

ActivityInfo has been established as the preferred institutional MEAL information management system for Conservation International (CI) at the organizational level. The organization has been using the platform since 2022 for various initiatives including the Amazonia Verde Initiative which developed its MEAL system in ActivityInfo as a pilot.

Amazonia Verde (AV) is a pioneering initiative built to support Indigenous Peoples and Local Communities (IPLCs) to conserve 12% of the Amazon rainforest by 2025, spanning seven countries: Bolivia, Brazil, Colombia, Ecuador, Guyana, Peru, and Suriname. The MEAL system aims at effectively capturing data across various levels to meet both country and regional data requirements while contributing to overarching institutional goals that are part of the Southern Cross Strategy of CI.

By seamlessly integrating information from local to national and regional levels the organization maintains alignment with the Amazon Strategic Planning and the global organization goals. It also becomes possible and much easier to highlight how diverse projects impact specific themes and geographic areas and identify gaps or the impact of a unified effort.

The Lebanese Center for Human Rights (CLDH) is a local non-profit, non-partisan Lebanese human rights organization based in Beirut created in 2006 by the Franco-Lebanese Movement SOLIDA (Support for Lebanese Detained Arbitrarily), which had been active since 1996 in the struggle against arbitrary detention, enforced disappearance, torture, and the impunity of those perpetrating gross human rights violations.

The Lebanese Center for Human Rights (CLDH) uses ActivityInfo for a variety of reasons. On one hand, ActivityInfo is used to collect data from service providers on a preset template using forms which hinders data errors and facilitates data cleaning. On the other hand, ActivityInfo is used to monitor progress towards targets by analyzing data collected using pivot tables.

‟Overall, the use of Activity Info at CLDH has been satisfying and proved to be an asset when it comes to data management.” — Anthony Nakhle, DM&E Officer