The United Nations High Commissioner for Refugees (UNHCR) is a United Nations agency mandated to aid and protect refugees, forcibly displaced communities, and stateless people, and to assist in their voluntary repatriation, local integration or resettlement to a third country.

Today, ActivityInfo is UNHCR’s standard platform for partner reporting and monitoring. There are plenty of regional and country offices using ActivityInfo to collect response monitoring data and achievements from partner organizations related to the country operations, for sectors' or clusters' activities. Information Management teams –working in Refugee Response Plans from the Syrian Crisis to the Venezuela Crisis and from the Afghan Refugee Crisis to the Response in Ukraine and more– simplify the coordination between stakeholders and sectors/clusters and achieve quality and timely data using the platform. Reporting partners can quickly get trained on a common platform which they can reuse everytime a new reporting requirement comes up and data collection becomes more cost-effective.

“We just need very basic functionalities available in a very short period of time that are ready to use as soon as possible. So those key features are there in ActivityInfo. I can develop a database and then form an API connection to a Power BI dashboard within a day and on the second day I can train somebody I know.” — Vino Raj Ratnaraj, IMO