Managing your Billing Account
This section describes how you can manage your Billing account. To view the Billing account page, you need to be a Technical Contact of a paid subscription or to have started a Free Trial.
In the Billing account page you can view information about your subscription. More particularly, you can view:
- Whether or not your account is in a trial phase (i.e. you are on a Free Trial subscription)
- The user limit
- The expiration date
- The number of unique users in your databases
- The number of databases you own
If your account has expired you can directly purchase a subscription or request a quote. If you are on a monthly subscription you can cancel the renewal through this page.
Click on the Account button and from the drop-down menu click on "Billing account".
On the Billing account page you can view information related to your Billing account.
- Click on the Account button and from the drop-down menu click on "Billing account".
- On the Billing Settings page, click on "Purchase a subscription now" to continue with purchasing a subscription or on "Request a quote" to email us.
If you click on "Purchase a subscription now" , you can fill in the information on the following page to order your subscription.
Monthly plans are available for 2 - 20 users and can only be purchased via credit card payment.
- Click on the Account button and from the drop-down menu click on "Billing account".
- On the Billing account page you can view information related to your Billing account.
- Click on "Cancel renewal" and proceed with cancelling the renewal.
